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Telephone:
07984 427545
17 Hey Street, Nelson, Lancashire, BB9 9XH

Customer reviews of Cool Motors Ltd

At Cool Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

Cool Motors Ltd

Cool Motors Ltd
5
4.6

All 32 customer reviews


  • 5

    Knowledgeable

    By Anonymous on 22 February 2026 | Verified purchase

    Everything has been fine with the vehicle , l was really happy with the cool motors , i wold not hesitate to recommend it to others .


  • 5

    Very good level of service

    By Anonymous on 31 December 2025 | Verified purchase

    I received a very good level of service from Cool Motors Ltd from start to finish. The staff were professional, courteous, and helpful throughout the process. The vehicle was delivered on time and met all expectations. I am pleased with the overall experience and would recommend this dealership to others.


  • 5

    Excellent service delivery

    By Anonymous on 05 May 2025 | Verified purchase

    From my initial inquiry to the moment my new car was delivered, the team at Cool Motors provided truly exceptional service. They were responsive, knowledgeable, and patient, answering all my questions without pressure. The sales process was transparent and smooth, and I felt confident in every step. What stood out most was their attention to detail and commitment to customer care. They kept me updated regularly, ensured all paperwork was handled efficiently, and delivered the vehicle on time in pristine condition. The delivery driver was courteous and took the time to walk me through the car’s features, which was a great touch. I couldn’t be happier with my experience and would highly recommend Cool Motors to anyone looking for a hassle-free and professional car-buying journey.


  • 5

    Vehicle delivery service. Excellent Service. Would Highly Recommend!!

    By Anthony Cutra on 23 December 2024 | Verified purchase

    A very pleasant experience, from start to finish. I didn't need to worry about a thing, i lived a good few miles away and called to ask if the car was available and if there a delivery option, i was unable to see the car in person however the team provided me with additional information, walk around videos and images off the car before my purchase. They requested a small delivery fee which covered the cost of delivering the vehicle. One very happy customer and i would highly recommend Cool Motors.


  • 5

    Highly Recommend

    By Anonymous on 16 December 2024 | Verified purchase

    From my first visit to Cool Motors to view a vehicle to the point of buying, my experience was first class. I was under no pressure to buy, Would recommend from our experience Thank you Cool Motors


  • 5

    Cool motors, cool service.

    By Steve D on 17 May 2026 | Purchase not verified

    It’s been a very straight forward and professional service from start to finish, the after care service is top notch, they are more than happy to help with any issues that occur, I would definitely use Cool Motors again in the future.


  • 5

    By Ricky H on 08 April 2026 | Purchase not verified

    Best dealership I've ever used by far..Fixed a problem with vehicle I bought at their own expense as the warranty wouldn't cover it..Very happy with everything from start to finish.👍


  • 5

    Absolutely fantastic!

    By Jakob S on 05 April 2026 | Purchase not verified

    Absolutely fantastic experience! Would highly recommended.


  • 5

    A positive experience

    By Jonathan S on 15 March 2026 | Purchase not verified

    Cool Motors are very prompt with communication and personable in conversation.They were happy to check details on the vehicle I was interested in prior to purchase and issues were promptly sorted out.The after sales service has also been in the same manner. A refreshingly straight forward, no nonsense approach where the dealer seems to care about the service they provide.


  • 5

    Fantastic dealership

    By Paul D on 02 February 2026 | Purchase not verified

    This dealership were fantastic through the whole process. Integrity is first class Cost of mini bus was very reasonable and they took off some £ as we are a non profit. And handed it over with a full MOT and a service to ensure it was smooth.And finally they cleaned the vehicle for us. We were extremely pleased by the conduct of the process and the staff. They were very amicable, steadfast and a credit to their profession.


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